As Director at Glenfields Care Home Ltd, I am responsible for ensuring that we continue to provide person-centred care to the highest standards while meeting all regulatory and legislative requirements. My role focuses on maintaining excellence across every aspect of the service and supporting our team to deliver care that truly enhances the lives of our residents.
I hold a Bachelor of Arts Degree in Hospitality Management and have also graduated from the University of East Anglia, gaining additional qualifications in hospitality management and marketing. My early career was spent in customer service roles with a number of blue-chip companies, which helped me develop a strong understanding of quality, communication and client care.
In 2006, my husband Geoffrey and I purchased Glenfields Care Home, beginning what has now been a 19-year journey of continual development and dedication to high-quality care. I joined the family business full-time that same year and found the move to be a natural progression.
Over the years, I have become fully involved in both the daily operations and long-term direction of the home. I am also trained by Bradford University as a Dementia Mapper and in Dementia Studies, which has deepened my commitment to supporting residents living with dementia in a truly person-centred way.
I remain deeply committed to upholding our values, supporting our staff, and ensuring that every resident receives compassionate, individualised care in a safe and nurturing environment.
Emma Jo
Care Home Manager/ Glenfields Care Home Ltd
I began my career in care 12 years ago as a Health Care Assistant specialising in Spinal and Brain injuries. I quickly developed a passion and devotion to care, witnessing the rewards it brings working with people. I have much experience and knowledge in Physio & Rehabilitation, Advanced Diseases, Learning Disabilities, End of Life & Palliative Care. I have also had the fantastic opportunity to work closely with many leading experts in Motor Neurone Disease.
Over the years I have had a variety of roles in many different clinical, domiciliary and residential settings. I have gradually worked my way up to an Assistant Manager and now thrilled to be starting my journey as Registered Manager.
I hold a Care Certificate which outlines standards related to Social Care. NVQ Level 3 in Health & Social Care and currently working towards Level 5. I have continuously attended training to hone my skills and keep up to date with the latest legislation.
As a local to the area, in my spare time you’ll find me on the beach with my family and dogs. I absolutely love our beautiful little corner of Yorkshire and wouldn’t want to be anywhere else!
